At LEEWÉI we aim to get items out as quickly as possible. Upon ordering from us with regular shipping speed, you can expect your order to have a 1-2 day processing time.
We ship worldwide, we use DHL International to send all of our packages. International order arrival times vary due to their destination. Sometimes, unexpected customs delays have been known to occur. When placing an order for international shipping, the customer agrees to cover taxes, import duties, VAT, and any additional customs-associated fees with their shipment.
LEEWÉI allows returns and exchanges for merchandise or store credit received at LEEWÉI within 14 days of order delivery date for free. Exchanges/returns must be returned in original packaging and in new/unused condition.
Merchandise must not be worn, altered, or washed.
Merchandise must have all tags attached and be returned in original packaging.
Sale items may not be returned or exchanged.
LEEWÉI account activity and reserves the right to refuse transactions and/or close accounts based on order or returns behavior.
PRE-ORDER ITEMS MAY TAKE ABOUT 2-3 WEEKS TO SHIP OUT. PLEASE KEEP IN MIND THAT THE EXACT DATES FOR RECEIVING PRODUCT ARE ESTIMATES AS ARRIVAL DATE IS SUBJECT TO CHANGE.
For more information or answers to specific questions regarding shipping and return policies, don't hesitate to contact our customer care team at firstname.lastname@example.org